Frequently asked questions
Your questions, welcome.
How do I request an appointment?
Use our online appointment system or call (972) 597-2227. Our office can help you find a time and answer questions before your visit.
Request a visitWhat should I bring to my appointment?
Bring a valid photo ID and your dental insurance card, if you have one. Complete your new-patient forms ahead of your visit through our online forms portal.
Patient formsDo you accept dental insurance?
We accept most major dental insurance plans. Call our office with your plan details so we can help confirm your benefits and eligibility.
What if I don’t have dental insurance?
Our office publishes an annual dental discount plan for individuals without PPO insurance. Explore the plan for prices, inclusions and exclusions, and call to confirm current terms.
Explore the discount planHow do I change an existing appointment?
Use the appointment-management page or call our office. Please review the appointment policies before making changes.
Where is the office located?
You’ll find us at 510 Ranch Trail, Suite 102, Irving, TX 75063. Our published hours are Monday through Friday, 8am to 3pm; Saturday and Sunday closed.
Are you accepting referrals?
Yes, and thank you for your confidence. We appreciate your referrals and promise to extend the same comprehensive, caring service to your friends, family, and coworkers that we give you every time you visit.
What do I do if I have an emergency when the office is closed?
If you are a patient of record, call our main phone number to receive information on how to reach your dentist. New patients should go to the nearest hospital emergency room or visit us when the office is open.
What payment methods do you accept?
We accept cash, checks, Visa, and MasterCard. We also accept third party financing such as CareCredit.
How can I ask my dentist a question directly?
At Valley Ranch Family Dentistry, we encourage open and direct communication with your dentist. Dr. Khambaty is available during office hours to answer questions of patients on record received via e-mail or phone. We strive to respond to all inquiries within 24 hours. To ask a question via phone, please call our mainline at (972) 597 2227 or you can email us at info@valleyranchdental.com
Do I have to floss every day? Is it really that important?
Yes! Floss loosens food particles, plaque, and tartar trapped between teeth. In addition to irritating gums, causing gum disease, and promoting cavities, these three culprits cause bad breath. If you need help learning how to floss quickly and effectively, we’ll gladly teach you some tricks to make your daily oral care easier.
What are my options to replace missing teeth?
We offer bridgework, partials, full dentures, and dental implants. With digital X-rays, photos from an intraoral camera, and a thorough assessment of your smile, your dentist can help you decide which replacement option is best for you.
How do the doctors keep up to date on current techniques, technology, and materials in dentistry?
We take far more than the state’s requirement for continuing education each year. We also read trade journals, attend professional association meetings, and do everything we can to keep in tune with the latest developments in general, cosmetic, and restorative dentistry, as well as dental technology. We’re passionate about our careers, so we enjoy soaking up new information on our profession, then sharing it with you!
How can my smile be improved?
Generally speaking, porcelain veneers, crowns, teeth whitening, tooth-colored fillings, and replacement teeth are some of the options that can be used to improve your smile. Each persons smile and needs are unique and so a smile makeover plan will be carefully developed based upon your input and needs.
My teeth are stained. Can you help?
Yes. We offer teeth whitening solutions to brighten teeth dramatically at home or in our office.
Practice information adapted from Valley Ranch Family Dentistry. Discuss your individual care and current availability with the office.